Ronny Howard

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Activity overview

Latest activity by Ronny Howard
  • Ronny Howard created an article,

    How do I delete all contacts at once?

    To delete all contacts, simply go to Contacts, then All Contacts, and click on the three dots to the right of the Import Contacts button.  This will reveal two options: 1. Delete subscribed contact...

  • Ronny Howard created an article,

    MAY 2021 - PRODUCT UPDATE SUMMARY

    The following updates are now live in the web portal, as of April 27, 2021   New User Management Page The “Users” page (Account > Users) has been upgraded to allow administrators to search for User...

  • Ronny Howard created an article,

    APRIL 2021 - PRODUCT UPDATE SUMMARY

    The following updates are now live in the web portal, as of April 1, 2021   Shared Templates It is now possible to share templates between a parent account and sub-accounts, similar to sharing cont...

  • Ronny Howard created an article,

    FEBRUARY/MARCH 2021 - PRODUCT UPDATE SUMMARY

    The following update is now live in the web portal, as of March 4, 2021   New "Create Sub-account" Page When creating a new sub-account, you now have the ability to set SMS limits and assign users ...

  • Ronny Howard created an article,

    JANUARY 2021 - PRODUCT UPDATE SUMMARY

    The following updates are now live in the web portal, as of January 2021   Reporting data now goes back 12 months You can now select up to 12 months worth of data in the Detailed Reports screen. Yo...

  • Ronny Howard created an article,

    NOVEMBER 2020 - PRODUCT UPDATE SUMMARY

    The features below are included in the November product update, deployed on 26 November, 2020.   Sending a test message We have made the "Send Test" function simpler and more understandable.  1. Th...

  • Ronny Howard created an article,

    OCTOBER 2020 - PRODUCT UPDATE SUMMARY

    The features below are included in the October product update, deployed on 29 October, 2020.   Email capability for Sub-Account Usage report It is now possible to export the Sub-Account Usage repor...

  • Ronny Howard created an article,

    OCTOBER 2020 - PRODUCT UPDATE SUMMARY

    The features below are included in the October product update, deployed on 1 October, 2020.   "Basic" User role Administrators now have the ability to create "Basic" user roles. As a result, the st...

  • Ronny Howard created an article,

    SEPTEMBER 2020 - PRODUCT UPDATE SUMMARY

    The features below are included in the September product update, deployed on 3 September, 2020.   Inbox "New Message" browser notification When new messages are received, you will now see a badge i...

  • Ronny Howard created an article,

    AUGUST 2020 - PRODUCT UPDATE SUMMARY

    The features below are included in the August product update, deployed on 6 August, 2020.   MMS Thumbnail Preview in the Inbox When an inbound MMS is received, you will now see a preview of the ima...